| Title: | Service Management: Operations, Strategy, Information Technology |
| Author(s): | Sanjeev Bordoloi; James A. Fitzsimmons; Mona J. Fitzsimmons |
| Edition: | 10 |
| Year: | 2023 |
| ISBN-13: | 9781265075538 (978-1-265-07553-8) |
| ISBN-10: | 1265075530 (1-265-07553-0) |
Service Management Operations Strategy Information Technology 10th 10E
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